4598 – Senior Technical Support Specialist
January 20, 2024 2:51 amSenior Technical Support Specialist
– Provide all tiers of technical and analytical user support, including user interaction, problem diagnosis and resolution, hardware and software installation, testing, upgrades and expansions.
– Install, upgrade, configure, test, maintain and support operating system software such as MS Windows, MS Office, Adobe, Oracle.
– Test, evaluate, track and document requests for hardware and software; research and recommend solutions to user technology needs compatible with the current architectures and infrastructure.
– Provide application packaging, scripting, and distribution; perform security patches, and manage images.
– Monitor adherence to agency standards and policies regarding the use of microcomputer hardware and software.
– The ideal candidate for this role will have at least 8 years of experience performing technical support in an enterprise environment.
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Lexicon Solutions is a full-service staffing company specializing in contract, contract-to-hire, direct placement, and payroll services. Located in the Portland metro area, we are at the heart of technology in the Pacific Northwest. Lexicon Solutions has been voted by the Portland Business Journal as one of Portland's Top Staffing Firms from 2009 - 2023, and as one of Oregon’s Most Admired Companies in 2022 and 2023.
Lexicon Solutions is proud to offer a comprehensive benefits package, including the following:
- Major PPO (Pre-tax) medical/dental cafeteria plan.
- AFLAC supplemental insurance.
- Complementary care.
- Individual supplemental term life policies.
- Paid holidays and PTO.
- Direct deposit payroll option.
To view other Lexicon Solutions job opportunities, please visit our website at: www.lexiconsolutions.com/jobs